Give every client a proper home
Create a space for each client. Keep their projects, tasks, pages, meeting notes, and people together, with access limited to the work they should see.
Learn more about Give every client a proper homeBriefs, projects, meetings, docs, and billable time live together. Agency teams know what's moving. Clients see exactly what they need.
Agency margins are under pressure. Your software bill should not make that worse. Superthread brings AI agents, forms, time tracking, tasks, projects, and docs into one workspace. Pick a monthly price that works for your team.
“We've won work because of how we communicate and collaborate with clients. Superthread makes us look really polished and thorough.”
Mat Ferdenzi, CEO, Acceler8 Talent Use a form to get the details, files, dates, and budget context you need before work starts.
Turn the brief into a project with owners, tasks, milestones, and the docs behind the thinking.
Keep feedback, decisions, files, and progress beside the work instead of spread across inboxes.
Track billable hours on the task, then report by client, project, person, or category.
Keep the brief, the plan, the conversation, and the hours together.
Create a space for each client. Keep their projects, tasks, pages, meeting notes, and people together, with access limited to the work they should see.
Learn more about Give every client a proper home
Share a form for creative briefs, change requests, or new jobs. Every submission becomes a card on the right board, already carrying the information your team needs.
Learn more about Turn briefs and requests into workTrack time directly on tasks, mark work as billable, set team rates, and build reports without asking everyone to reconstruct their week on Friday afternoon.
Learn more about Know where the hours wentCreate agents that work across your tasks, docs, projects, and meetings. Use them for regular project checks, status updates, and the routine admin that slows delivery down.
Learn more about Let agents do the chasingRecord the call, keep a transcript, and turn decisions into clear notes and tasks. The context stays attached to the client work, where the team can find it later.
Learn more about Leave meetings with the next stepsRun work in boards, lists, calendars, or timelines. Account teams get the overview; delivery teams get the detail. Nobody needs a separate status spreadsheet.
Learn more about See what is moving and what is stuckTime stays tied to the task, project, client, and person who did the work.
The UK's leading independent media agency brought project work and its knowledge base into Superthread.
Medialab replaced a mix of Jira, Confluence, and SharePoint with one clearer place for tasks, documentation, and collaboration.
Read the Medialab story
Give each agent a clear job, the right client spaces, and a moment to run. It can read the same work as the team and make real changes inside Superthread.
Reads the project plan, recent decisions, meeting notes, and time entries. It creates a clear client update and flags anything the account lead should add before it goes out.
Starts: every Friday, before a review, or whenever the client asks
Checks new requests against the agreed brief, spots work that may sit outside scope, and creates a review task before the extra work quietly enters delivery.
Starts: a form arrives, a request changes, or a client leaves a comment
Finds the work affected by a delayed milestone, moves the relevant dates, preserves the gaps between tasks, and gives the team a useful summary of what changed.
Starts: a milestone moves, work becomes blocked, or someone runs it manually
Everyone works from the same source, without everyone needing the same level of detail.
Give clients a clear view of progress and keep every request, promise, and decision close to the work.
Know what is due, who owns it, and what is blocked across every active client project.
Work from a complete brief, gather feedback in context, and keep every version tied to the job.
See where time goes, how work is progressing, and which projects need attention before they drift.
Clear processes for briefs, projects, time, scope, reporting, and AI agents.
Superthread’s Pay What You Want plan starts at $3 per user per month. You choose the price. It includes AI agents, forms, time tracking, unlimited cards, boards, spaces, and pages, with no long commitment.
Yes. Invite clients as guests and choose the spaces or boards they can access. They can review work, comment, and stay up to date without seeing the rest of your workspace.
Yes. Your team can run a timer or add time manually from a task. You can set default and per-person rates, mark entries as billable, filter reports, and export the data as CSV.
Yes. Build a form, share it publicly or through the forms portal, and send every submission to the right board. The request becomes a trackable card instead of another email to forward.
Agencies can create agents for client status reporting, scope checks, brief reviews, project health, timeline changes, and other repeatable account work. An agent can run on a schedule or when forms, comments, tasks, dates, and statuses change, then create or update the relevant work in Superthread.
For many teams, yes. Boards, projects, pages, meeting notes, comments, forms, and time tracking live in the same workspace, so the plan and the knowledge behind it stay connected.
Give each client a separate space, then use projects, boards, saved views, calendars, and timelines to see delivery at the client or agency level. Shared people can work across clients without mixing client access or losing the wider portfolio view.
Yes. Use a form to collect contacts, access, brand files, objectives, and ways of working. Keep the agreement, brief, kickoff notes, delivery plan, decisions, and client-visible work in the same client space from day one.